Five of South Africa’s airports have been named among the world’s best at the Skytrax 2016 World Airport Awards.
Airports Company South Africa confirmed Cape Town International took the awards for Best Airport in Africa, Best Airport Staff in Africa and Best Airport for 5-10 million passengers.
King Shaka International won Best Regional Airport in Africa and Best Airport for under 5 million passengers.
Airports Company South Africa had 3 airports ranked amongst the world’s top 35 airports and Cape Town International moved up four places in the global ranking this year to 22.
In addition to Cape Town International’s win for Best Airport in Africa and Best Airport Staff in Africa, OR Tambo International and King Shaka International took second and third place respectively in both these categories.
King Shaka International was once again recognised as Best Regional Airport in Africa, building on the same success of last year.
Additionally, East London, Port Elizabeth and Bloemfontein followed behind King Shaka International by securing the top positions in the same category.
The 2016 World Airports Awards, which took place last night in Cologne, Germany are a measurement of customer satisfaction across airports globally. As the benchmark for the aviation industry, the World Airport Awards are voted by customers in the largest, independent annual global airport customer satisfaction survey.
Results are based on 13.02 million customer nominations across 112 nationalities of air travellers, and included 550 airports worldwide. The survey evaluates customer satisfaction across 39 key performance indicators for airport service and product – from check-in, arrivals, transfers, shopping, security and immigration, through to departure at the gate.
Here are Skytrax’s overall 10 Top World Airports for 2016.
1. Singapore Changi Airport, Singapore
2. Incheon International Airport, South Korea
3. Munich Airport, Germany
4.Tokyo International Airport (Haneda), Japan
5. Hong Kong International Airport, China
6. Chubu Centrair Nagoya, Japan
7. Zurich Airport, Zurich
8. London Heathrow Airport, United Kingdom
9. Kansai International Airport, Japan
10. Hamad International Airport, Qatar
Added to this, three of SA’s Airports have been nominated for Africa’s Leading Airport award for 2016 in the World Travel Awards.
Cape Town International Airport, King Shaka International Airport in Durban and OR Tambo International Airport in Johannesburg have been nominated alongside Cairo International Airport in Egypt, Jomo Kenyatta International Airport in Nairobi, Kenya, Julius Nyerere International Airport in Dar es Salaam, Tanzania and Mohammed V International Airport in Morocco.